Create truly memorable experiences.
LAUNCHING YOUR ROOFTOP ADVENTURE
Safety Procedures, Ticketing, Merchandising, PR, the Customer Experience....
We will work with you to make sure you are ready to hit the ground running. We will work to the following key operation principles:
- Operational Efficiency
- Commercial Viability
- Customer Accessibility
This will ensure that customers are satisfied from day One.
Here is an outline of how Wire & Sky might deliver your Urban Aerial Adventure Attraction.
THE CUSTOMER IS KING
Wire & Sky are experienced in developing nationally-renowned visitor attractions. We will ensure that your Rooftop Adventure receives the very best customer feedback, thus promoting further ticket sales & merchandising opportunities.
Staff training is key in guaranteeing an unparalleled customer experience. Wire & Sky will train your staff in the following areas:
- Delivering the Tour / Experience
- Admissions procedures
- Health & Safety constraints
- Excellent Customer Service
- First Aid
- Emergencies & Evacuations
SAFETY - OUR CORNERSTONE
Wire & Sky can create all of your safety procedures ready for the launch of your Rooftop Adventure. These can include:
- Template Risk Assessments
- Operating Procedures
- Standard Operating Procedures
- Emergency Operating Procedures
Once you have launched your rooftop adventure, we will work closely with you to ensure it is realising it's maximum potential. We will look at marketing opportunities, customer feedback, cost management and maximising customer throughput through operational efficiencies.